Are you needing transport from Surabaya to Jepara or back? Our driver will be happy to bring you with a private car. After we receive your booking request we will check for availability and send you a confirmation by email.
The trip takes around 8-9 hours depending on traffic. We will give you advice on the departure time based on our experience and knowledge. If you request a later departure time and arrive at your destination too late, we are not liable and can’t issue a refund. Additionally,we can’t offer any compensation for missing your connecting boat, train or flight.
Pick up & drop off
We can pick you up and drop you off at any address. However, an additional charge may apply if the address is located too far from the center. After you have provided us with the addresses, we will inform you if an additional surcharge applies.
Additional costs such as parking costs at the airport or train station are not included in the prices and need to be paid directly to the driver. If you are with more than 4 persons, let us know and we will inform you about the costs of a bigger car.
The driver makes his preparations to pick you up and wants to make sure that you are at the agreed place and time. Therefore, full payment is required in advance. The 3% transaction costs are not included in the price.
After your payment, you can still cancel the transportation up to24 hours before departure time. In this case, you will receive a full refund. If you cancel within 24 hours we can’t issue you a refund. In case you are not on time at the agreed location, the driver will wait for a maximum of 30 minutes. After 30 minutes the driver will leave and we can’t issue a refund. In case of a delay, please contact us as soon as possible.