We can only buy tickets if the boats are not sold out yet. In general, the boat ticket company starts selling the boat tickets one month in advance. If you would like to book your tickets, but the office hasn’t started selling them yet, we will note your booking in our calendar and contact you as soon as purchasing a ticket is possible.

Once the ticket is purchased, it is not possible to reschedule or cancel.

During the rainy season (January & February) the boat schedule often changes. It is possible that fewer to no boats are scheduled or that the departure times will change. You can contact us one day before your departure date so we can inform you about the current weather and wave conditions.

Please note that boat journeys can be cancelled last minute due to weather conditions. If this happens, you will be contacted immediately to discuss your options. You can either receive a refund for the day the boat is cancelled, or exchange your ticket for the next available boat. You will only be refunded for the boat that has been cancelled. If you do not make it to the island due to a cancellation, it is not possible to receive a refund on your ticket back to Jepara as the boat tickets are always sold as single journeys. If the Bahari Express also cancels the boat from Karimunjawa to Jepara then we can issue a refund for the return.

If you’re arriving in Karimunjawa via slow boat and have secured a fast boat ticket with us for your return to Jepara, please note that we are unable to provide refunds in the event of schedule changes or delays with the slow boat. As separate companies, we cannot be held responsible for any delays that might cause you to arrive a few days later on Karimunjawa.

You must be present in the harbour of Jepara / Karimunjawa at least 60 minutes before departure time. We can’t refund your money if you are too late and miss the boat. It is your own responsibility to arrive in the harbour on time.

After arriving in Karimunjawa harbour, the crew of the National Park will ask you to pay a tourist tax(IDR 5.000 for Indonesian / KITAS holders and IDR 150.000 for foreigners without KITAS) to enter. This is not included in the ticket price and needs to be paid in cash upon arrival in Karimunjawa.