Below you can read the conditions which apply when we arrange the tickets for the fast boat for you. Please let us know in case you have any questions about this.
We can only buy tickets if you send your request at least 48 hours in advance (if the boat tickets are not sold out yet). In general the boat ticket company start selling the boat ticket one month in advance. If you would like to book your tickets but the office didn’t start selling the tickets, we will note your booking in our calendar and contact you as soon as purchasing a ticket is possible.
We don’t offer this service in January and February. Due to the rain season the boat schedule often changes. It is possible that fewer or no boats are scheduled. You can contact us one days before your departure date and we can then inform you about the actual weather and wave conditions. You can buy the tickets directly in the harbor in case the boat is scheduled to depart.
Once the ticket is purchased, it is not possible to change the dates or sell the ticket to someone else. Your name is written on the ticket and you need to show your passport at the time of boarding.
After your booking we can’t refund the money for the boat tickets anymore in case you want to cancel. Please note that boat journeys can be cancelled last minute due to weather conditions. If this is the case, you will be contacted immediately to discuss your options. You can either get a refund for the day that the boat is canceled, or exchange your ticket for the next available boat scheduled to leave. You will only be refunded for the boat that has been cancelled. If you do not make it to the island due to a cancellation, it is not possible to get a refund on your ticket back to Jepara as the boat tickets are always sold as single journeys.
In case you are planning to come to Karimunjawa by airplane or slowboat and you purchase only a fast boat ticket with us from Karimunjawa to Jepara, we can’t refund your money in case of changes to the schedule/delay of the ferry or airplane and you arrive a few days later on Karimunjawa, because these are separate companies.
You need to be present in the harbor of Jepara / Karimunjawa at least 60 minutes before departure time. We can’t refund your money in case you are too late and you miss the boat. It is your own responsibility to arrive in the harbor on time.
During boarding in Jepara the crew of the boat will ask you to pay a tourist tax of IDR 25.000 to enter the National Park of Karimunjawa. This is not included in the ticket price and can only be paid in cash when boarding.